If you are a parent who lives with your child, or a custodial or non-custodial guardian, you can update your own cell phone number and email address in your NYC Schools Account, using the Emergency Contact page found under My Account.
The cell phone number you provide will be used by the DOE to contact you directly in the event of an emergency. We recommend reaching out to your child’s school to confirm that their records reflect your updated contact information and preferences.
When you sign in to your NYCSA account, you will see a pop-up message reminding you to update your emergency contact information, including your cell phone number and email address. You may click Update Now to go directly to the Emergency Contact page.
If you need to update your home phone number, you must contact your school directly to make the change(s), as this feature is not yet available.
NY Schools Account: https://mystudent.nyc/
information on any computer, phone, or tablet. The application is translated into nine languages other than
English. In the account, you can see a child’s:
• Assessments (Test Scores)
• Enrollment History
• Graduation Tracker
• Health Information (Fitnessgram)
• Individualized Education Program (IEP) Information
• Promotion Tracker
• Reading Level
• Student Documents (Report Card, Transcript, Summer School Letter)
I was invited to view a child’s information in NYC Schools Account. Now what?
parent must share with you. You will need both pieces of information in order to create an NYC Schools Account
or add the child to your existing NYC Schools Account.
The amount of information you see for the child depends upon the level of access the child’s custodial parent
has granted to you. For any questions about the content or your access to a child’s NYC Schools Account, we
encourage you to speak with the child’s custodial parent.
1. Click on Manage Account: Consent Forms
- Yes - The student will be able to return to the building for in-person
learning if they are a blended student2. No - The student will be switched to Remote Learning